Genuinely love the watch. Product is great but unfortunately does not suit me. However in trying to get a return arranged, the coordination took longer than a week with unreplied emails and no response on the company shotline. The confirmation of courier took more than 24 hours response so "tomorrow" became "the day after".
This is not my first purchase from cocomi, but my first return.
Bought it for my husband and he loves it so much! the quality of the watch is superb and looks very exclusive. Fast delivery and very responsive!