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Up to 60% OFF SITEWIDE* | Sending love to our customers & community during these difficult times.
Up to 60% OFF SITEWIDE* | Sending love to our customers & community during these difficult times.

Warranty Policy

COCOMI warrants your watch against defects in materials and workmanship under the terms and conditions of the warranty, from the date of purchase. The warranty coverage is based on the individual brand, subjected to changes by COCOMI. The warranty will apply for all watches sold under COCOMI unless stated otherwise.

The warranty covers the following components: the watch movement, hands and dial. Should a covered component be defective in materials or workmanship during the warranty period under normal use, COCOMI will do the best of its ability, fix the watch. 

2 Years Limited Warranty

  • Boss
  • Coach
  • Daniel Wellington
  • Hugo
  • Lacoste
  • Maserati
  • MVMT
  • Nixon
  • Olivia Burton
  • Scuderia Ferrari
  • Sector
  • Timex
  • Tommy Hilfiger
  • Trussardi

3 Years Limited Warranty

  • Bering
  • August Berg

The warranty does not cover:
1. Battery, Case, crystal, strap or bracelet
2. Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
3. Water damage unless marked “water-resistant” (Water damage of leather strap is not guaranteed in any circumstances)

The warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in materials or workmanship.

Please note that warranty for all online purchase will be based on your e-invoice/order confirmation via email(received upon checkout). 

Physical cert/warranty card(if any) supplied by brand will NOT be stamped for all online orders.

If you experience a manufacturing fault with your item(s) within the first 30 days of ownership, you will be eligible to receive a replacement provided that you inform us within a 30 day period.

★ Reviews

Let customers speak for us

813 reviews


Secured delivery

Received the watch in a good condition, the package was bubble wrapped. The watch is perfect!

Love the look and the mission

I finally treated myself to a watch that cost more than $30…much as I resisted. The rose gold with the metallic green face caught my attention though, and my birthday was coming, so…I ordered it. I love the way it looks and the bonus of a second (woven) band made it a bit less indulgent. One criticism was that adjusting the band was baffling to me. In the process the clamp slid off the band and I spent a lot of time trying to fix it…couldn’t tell whether I had it upside down. I ended up pleading ineptitude and took it to my local jeweler who set it straight. Granted, I’m not great at interpreting sketches, but I do appreciate my jeweler! Now I snap it on and simply admire it (and accept the compliments). The social responsibility of the company also helped seal the deal and calm my guilt over my relative extravagance.

please provide paperbag it because i can make it as gift/ 🎁 for someone

Nice product

Love it so much.. but 1 more thing, please next time provide paperbag. Better because i can make it as gift/ 🎁 for someone