All your purchases from Cocomi are eligible for a free 14-days return policy. Nearly all refunds are processed the day they are received.
The item(s) must be unworn and in the same condition in which they were received
Items must be returned in their original packaging, with any instructions, guarantee and extras that was included within it.
If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, a full refund will not be disbursed.
We currently process all refunds manually, so drop us an email at firstname.lastname@example.org and we will be in touch with you within 3 business day.
If you experience a manufacturing fault with your item(s) within the first 30 days of ownership, you will be eligible to receive a replacement provided that you inform us within a 30 day period.